Dear Parents and Guardians,
As we previously communicated, PowerSchool – a cloud-based software vendor used by Fort McMurray Public School Division – recently experienced a cybersecurity incident involving unauthorized access to certain information in the PowerSchool Student Information System (SIS). We are reaching out to share more information and next steps that we recently received directly from PowerSchool:
- Identity Protection and Credit Monitoring Services: PowerSchool has engaged TransUnion and Experian, trusted credit reporting agencies, to offer two years of complimentary identity protection services for all students and educators whose information from our PowerSchool SIS was involved. This offer will also include two years of complimentary credit monitoring services for all students whose information was involved and who have reached the age of majority. The offered credit monitoring services, which will be available for those who have reached the age of majority, will be provided by TransUnion; the offered identity protection services, which will be available for all involved students and educators, will be provided by Experian. Credit monitoring is being provided by TransUnion because Experian does not offer credit monitoring in Canada.
- Notification to Individuals Involved: Starting in the next few weeks, in collaboration with TransUnion and Experian, PowerSchool will provide notice to students, parents/guardians and educators (as applicable) whose information was involved, as well as a phone number to answer any questions you may have about the incident. The notice will include the identity protection and credit monitoring services offered (as applicable).
In the meantime, we encourage you to visit https://www.powerschool.com/security/sis-incident/ for up-to-date information on the cybersecurity incident.
Office of the Superintendent
Fort McMurray Public School Division
780-799-7900
info@fmpsd.ab.ca